Changing the DNS Server for Windows 10:
- Access the Windows Start menu by clicking the Windows logo in the bottom-left of your screen.
- Access the Windows 'Settings' option (this is the gear shaped icon).
- Select 'Network & Internet.'
- Select 'Change adapter options' (listed under 'Advanced network settings.')
- From the 'Network Connections' screen, right-click the connection you want to change the DNS server for. (Note: This will be the connection showing green bars, NOT a red X.)
- Select 'Properties.'
- Click to highlight 'Internet Protocol Version 4 (TCP/IPv4),' then click 'Properties.'
- Click the radius to 'Use the following DNS server addresses' and enter the following in the 'Preferred DNS server' field: 8.8.8.8
- In the 'Alternate DNS' field, enter: 8.8.4.4
- Click 'Ok' to save your changes.
- Once your changes have been saved, return to your course and try accessing your audio again.
Changing the DNS Server for Windows 11:
- Access the Windows Start menu by clicking the Windows logo in the bottom-left of your screen.
- Access the Windows 'Settings' option (this is the gear shaped icon).
- Select 'Network & Internet.'
- Select 'Wi-Fi' (or 'Ethernet' if you are connected via Ethernet cable).
- Click 'Edit' to the right of 'DNS server assignment.'
- From the drop down menu, select 'Manual.'
- Toggle 'IPv4' on.
- In the 'Preferred DNS' field, enter: 8.8.8.8
- In the 'Alternate DNS' field, enter: 8.8.4.4
- Click 'Save' to save your changes.
- Once your changes have been saved, return to your course and try accessing your audio again.
Changing the DNS Server for Mac:
- Click the Apple icon (top left corner), then select 'System Preferences.'
- Select 'Network.'
- From the 'Network' screen, select the connection you want to change the DNS server for. (Note: This will be the connection showing the green circle, NOT a red circle.)
- Click 'Advanced.'
- Select the 'DNS' tab.
- Click the + icon (located below the DNS Servers menu).
- Enter the following as your primary DNS: 8.8.8.8
- Enter the following as your secondary DNS: 8.8.4.4
- Click 'Ok' to save your changes.
- Click 'Apply' to apply your updates.
- Once your changes have been saved, return to your course and try accessing your audio again.
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